FREE SHIPPING ON ORDERS UNDER $25. USE CODE: FREESHIP AT CHECKOUT !! ENDS SOON!!
Free shipping on orders over $25 Australia | $50 New Zealand | $75 Worldwide | Afterpay & Klarna Available

Answers for curious babes

YOU HAVE QUESTIONS, I HAVE ANSWERS

Countries I ship too?

I'm a citizen of the world. I ship to bae's all around the world

How much does shipping cost?

Let’s face it babe, shipping fees are no fun and that’s why I like to keep things simple. 


Australia

Spend $25 or more and you’ll get free standard shipping.

Want Bare Bae in a hurry add express shipping for $4.95 AUD


$25or less? Standard shipping is charged at a flat rate of $3.95 or $9.95  for express shipping.


New Zealand

Spend $50 or more and you’ll get free standard shipping.

$50 or less? Standard shipping is available to New Zealand for a flat fee of AUD$9.95.


Internnational

Spend $75 or more and you’ll get free standard shipping.

$75 or less? International standard shipping is available for a flat fee of AUD$14.95.

How long will my order take to arrive?

Australia

Regular orders: 2-7 business days for delivery.

Express orders: 1-3 business days for delivery.


New Zealand

Regular orders: 7-14 business days for delivery.

Express orders: 3-5 business days for delivery.


International

Regular orders: 8-21 business days for delivery.

How will my order be shipped?

I use AusPost, Couriers Please, Fast Way, StartTrack, DHL and UPS. All orders are tracked and will get to you in no time

How can I track my order?

Tracking will be provided for all orders, you will be sent an email once your order is dispatched so you can see where frank is at all times.

Do I have to pay custom duties on a International order?

As Bare Bae is an Australian based brand, there are no custom duties within our beautiful land. Some countries may charge customs fees for imported items. Unfortunately, Bare Bae has no control over the customs policies of other countries. You may be required to pay additional custom duties based on your jurisdiction.

Can I change my shipping address?

If you want to change your shipping address please email hey@barebae.com with your order details as soon as possible and I will try and help, however our warehouse babes may have already dispatched your order  (that is if they aren't on a wine o'clock break!) If that's the case, unfortunately no changes can be made. 

What happens if I enter an incorrect/incomplete address at the checkout?

If your parcel is undeliverable due to an incomplete or incorrect address, it will be sent back to the warehouse. If you wish to have it re-shipped, there will be a re-shipping fee of $10 AUD of Australian based Bae's and $15 AUD for our international based Bae's. If you wish to be refunded, you will be refunded the amount of your purchase minus $10 AUD/$15 AUD shipping fee. Bare Bae can't held liable if you enter an incomplete or incorrect address (p.s. no online shopping or texting your ex while your tipsy).

Can I change or cancel my order once it's shipped?

Unfortunately babe once it shipped there isn't much the Bare Bae can do.


If you want to change your order please email hey@barebae.com with your order details as soon as possible and I will try and help, however our warehouse babes may have already sent it out (if they aren't getting manicures). If that's the case, unfortunately no changes can be made. 

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